General enquiry

Modified on Fri, 17 Mar 2023 at 05:09 PM

We have designed our customer service portal to ensure that we can answer your questions or queries as quickly and efficiently as possible. You can find answers to a wide range of questions in our helpful Knowledge Base, for example:



You can also easily submit a refund request via our ticketing system, just click 'Submit a ticket' and choose 'Request a refund' and we'll take care of the rest! 


If you have a general enquiry that isn't covered by our existing Knowledge Base articles, please do let us know in writing to: Customer Calls Ltd. 71-75 Shelton Street, Covent Garden, London, WC2H 9JH