Where we advertise

Modified on Fri, 17 Mar 2023 at 04:57 PM

Customer Calls call connection services are advertised online via search engine sites.

We ensure that our adverts make it clear that this is an ICSS /call connection service and each landing page on our website gives you a wide range of information on the organisation and the choice of call connection should you wish to use it. If you’d prefer to find the official number elsewhere we also give you the URL for the official company which you can click on and be directed to their website to continue searching.

Check who we connected you to

Want a reminder of which company we connected you to? Visit the Phone-paid Services Authority's Service Checker and enter the 09 number you dialled, you will be shown which service you used and which company we connected your call to. Service Checker: https://psauthority.org.uk/For-Consumers/Service-Checker 

Request a refund

If you have used our call connection service and are not entirely satisfied with the service you have received and would like a refund, please submit all of the required information into our customer services ticketing system by clicking 'Submit a ticket' and choosing 'Request a refund' and we'll take care of the rest!